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ERP Post Go-Live Stabilization

Velcom ERP > ERP Post Go-Live Stabilization

ERP Post Go-Live Stabilization

Overview & Objectives

ERP systems underpin Finance, Planning, Procurement, Inventory, Production, Maintenance, Quality and Sales operations. Immediately after Go-Live, organizations face issues such as transaction errors, reconciliation mismatches, and user resistance. The objective of ERP stabilization is to secure data integrity, ensure business continuity, and institutionalize governance controls while maximizing utilization of deployed modules.

VELCOM adopts a 30-60-90 day hyper-care approach:

  • Phase 1 (0–30 days): Rapid response support, transaction validation, and reconciliation between legacy and ERP ledgers.
  • Phase 2 (31–60 days): Configuration refinement, user-role validation, and automation of routine processes.
  • Phase 3 (61–90 days): Knowledge transfer, KPI tracking, and transition to managed support.
  • Error-free postings across FICO, MM, WM, SD, PP, PM, QM, PS modules.
  • Process maps updated with stabilization learnings.
  • Increased closing speed and financial accuracy.
  • Empowered key users with self-support capability.
  • A Stabilization Steering Committee oversees issue resolution metrics, SLA adherence, and sign-off milestones.
  • Post-stabilization, VELCOM provides a governance checklist enabling internal audit and compliance alignment.
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