Customer Case Studies

Microsoft Dynamics NAV Post Implementation Audit; ERP Readiness Audit; ERP IT Infrastructure Audit for Steel Manufacturer, Chennai

About Customer

The customer is the first integrated and largest in TamilNadu,swiss replica watches produces right from iron ore to heavy duty structural. The customer is engaged in manufacturing of international standard heavy size structural of Beams & Channels with annual capacity of 1, 80,000 MT. Apart from the main steel division, the customer has a coal based 8 MW captive power plant. The business is developed and promoted by a group of leading industrialists who where the pioneer in the iron and steel industry in South India.

Business Situation

The customer has implemented Microsoft Dynamics NAV version 4.0 for its Financial & SCM operations. But the company hasna€?t realized complete ERP benefits and has the following challenges:

• MIS doesn't meet organization requirements
• All modules of NAV are not implemented
• System was not configured for multi-company, multi-location scenario
• No proper documentation (user manual) is provided
• Performance Problems exist

The company was interested to address the above challenges through the following project initiatives:

• Enhancement of its IT Infrastructure for better functioning of Microsoft Dynamics NAV
• Database Migration from NAV to MS SQL
• Version Upgradation from NAV 4 to NAV 2009

The customer engaged VELCOM to conduct the ERP - Infrastructure; Audit, so that they can take right decisions for the above initiatives.

Solution

VELCOM team conducted the audit across various operations like Finance; Sales; Purchase; Inventory & IT and completed the ERP a€“ Infrastructure; Audit. Based on the customer priority, VELCOM has submitted the ERP Infrastructure audit report with detailed observations on the company status as follows:

• IT Infrastructure a€“ Current Status
• Server & Desktop
• Network & Connectivity
• Security Assessment a€“ Firewall, Anti-Virus
• Total Cost of Ownership (TCO) Budget
• Vendor Evaluation & Selection

VELCOM have started the Microsoft Dynamics NAV Post-Implementation & Readiness Audit and would complete them shortly.

Key Benefits

VELCOM provided a very clear report which detailed the following for the customer

• Overall Budget (Total Cost of Ownership) plan to realize complete benefits of their ERP Infrastructure investments
• Organization Resource Planning to manage the Project
• Implementation Partner Evaluation Criteria to ensure selection of right partner for the Project Success