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ERP Program Management

ERP Program Management would facilitate the Client & Implementation Vendor teams work together and ensure that the ERP Project Implementation is completed within the agreed timelines and budget.

A comprehensive program management practice would ensure that all business requirements (functional & technical) are realized through successful ERP implementation. Poor project planning is one of the top challenges encountered during ERP project execution. The methodologies used in project planning and the way they are used go a long way in determining the success of the project.

Effective program management supported by People, Process, System etc., helps achieve integration of the two key elements of Successful ERP project implementation:

  • The delivery of the technical, content-specific elements of the ERP Software
  • The delivery of the functional business requirements of the ERP System

ERP Implementation is never an easy or simple initiative but most of the pitfalls can be avoided by putting in place a strong program management structure.

Organizations carry the misconception that vendor project methodologies fully address the program management complexity only to find later that significant issues & challenges in delivering the ERP initiative still exist. In order to ensure a successful ERP implementation, an approach that integrates vendor project methodology with the additional business activities required to successfully deliver an ERP system has to be in place.

The program management structure must also ensure that the business transformation activities, necessary to enable a functioning business platform, once the ERP goes live are planned.

Few of the key business transformation activities related to ERP Project are:

  • Business process analysis (AS-IS & TO-BE Processes)
  • Design requirements for customizing “out of the box” functionality to “must have” current processes
  • Integration requirements for necessary legacy systems
  • Resource requirements to execute the change
  • Understanding the scale of data conversions and related data cleansing
  • Coordination of business resources for testing and validation of functionality
  • Training users of the system
  • Determining organizational adequacy
  • Communicating change to stakeholders

ERP PROGRAM MANAGEMENT COMPONENTS