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Customer Case Studies

IT Services company – IT Head Recruitment to manage their global IT operations

About Customer

One of the leading independent software testing company, it has significant presence in UK, US and the Middle East. Being aligned to a few select verticals (banking & financial services, insurance, health care, telecom), it has developed proprietary domain frameworks that help in reducing design times and ensure optimal test coverage. With the customer rating its satisfaction levels at a high 94%, it brings end-to-end software testing capabilities to client engagements, ranging from defining a test strategy, test planning, execution, defect management, closure and documentation.

Business Situation

The customer was looking for an IT Head to manage their global IT operations, whose primary job role would be

  • Manage IT infrastructure
  • Application Support
  • Offshore delivery – technical support Secondary
  • Evolve solutioning capability in Test Environment Consulting stream

The customer wanted the resource to be within their budget and be on board within a month. The customer engaged the VELCOM Talent Sourcing team for this requirement with tight time line.


VELCOM Talent Sourcing team interviewed many candidates and then shortlisted just one candidate, whom VELCOM felt would suit to the customer requirement. The customer interviewed the shortlisted candidate and VELCOM assisted in negotiating with the candidate to fit within the customer budget. The entire recruitment process for this opportunity was completed within a month.

Key Benefit

VELCOM Talent Sourcing team assisted the customer in interviewing, selecting & recruiting the right IT Head for their global IT operations in a month’s time and within budget.