Customer Case Studies
ERP Readiness Audit & Selection of Microsoft Dynamics NAV vendor
About Customer
Manufactures of Internal Combustion Agricultural Engines, the Company commenced its commercial production in the year 1998 and started marketing its products. They are also import agriculture equipments from various countries and distributing with small modification in the spares based on the Indian condition. The products has been well received both in the Indian and International markets. The company operates through a strong Distributor / Dealer network and has its presence felt in all the major states in India. The company with its state of the art Research & Development lab, fully automated assembly and testing line, and its zest for innovation strives to give the market the best.
Business Situation
The customer has implemented Microsoft Dynamics NAV version 4.0 for its Financial & SCM operations. But the company hasn’t realized the ERP benefits and has the following challenges
- Limited knowledge & usage of product across organization
- MIS doesn't meet organization requirements
- System was not configured for multi-company, multi-location scenario
- No structured training was provided to end users, IT & management
- Risk of high dependence on IT dept for the functioning of ERP
- All branches are not connected for ERP
- Performance Problems exist and critical posting processes take more time
The company was having aggressive growth plans and was deliberating whether to re-implement the existing ERP or replace the existing ERP with a new one to manage the above challenges. The customer engaged VELCOM to assist them in taking the above decision and asked VELCOM to conduct the ERP Post-Implementation & Readiness Audit.
Solution
Velcom team conducted comprehensive sessions over a period of one month across various operations like Finance; Sales; Purchase; Inventory; Manufacturing; Planning; Quality; Export & Import and completed the ERP Post-Implementation & Readiness Audit. Post the audit, VELCOM submitted the report with detailed observations on the company status as follows
- ERP Utilization Level across Organization in terms of
- Functional, Technical & MIS Fitment to the Organization Business Requirements
- People Usage - Knowledge, Ease of use
- Organization Readiness
- People User Readiness from Management, Business & IT
- Process Business Requirements & Data (Master & Transaction) – Overall & Operation-wise
- System Details on Software, Hardware, Bandwidth & others
- Way Forward Action Plan with multiple options to realize the complete benefits from their ERP Investment
Key Benefits
VELCOM provided a very clear report which detailed the following for the customer
- Overall Budget (Total Cost of Ownership) plan to realize complete benefits of their ERP investments
- Organization Resource Planning to manage the ERP Project
- Implementation Partner Evaluation Criteria to ensure selection of right partner for ERP Project Success
"We have engaged VELCOM core team members at different capacities in the last ten years. VELCOM has helped us to understand our current organization level and steps to take to realize the complete benefits of our ERP Investments. VELCOM approach has been very professional & they work as our extended IT Arm." says the Managing Director.
VELCOM is currently engaged (on behalf of the customer) in evaluating & selecting the right ERP implementation partner to proceed further. Future projects might include Customer Relationship Management, Dealer Management System, Business Intelligence etc.,
