Customer Case Studies
IT Road Map for the SAP ERP Implementation Project for a Retail start up, Chennai
About Customer
The customer is a retail start up in the electronic retail trading business in Chennai. It is part of one of the leading south Indian retail chains.
Business Situation
The customer has decided to implement ERP to streamline its Financial, Supply chain & Retail operations. It has shortlisted SAP, Oracle & Microsoft Dynamics for this ERP project initiative. The customer engaged VELCOM to guide them to decide on the right ERP Product, Implementation Vendor & negotiate the right price for the project.
Project Scope
The scope of this project is as follows:
- ERP Goal Setting & Budget Planning
- Project Roadmap — Present & Future
- Project Goals — Strategic, Operational, Tactical Goals for Management, Business & IT
- High Level Business Requirement Identification
- Total Cost of Ownership (TCO) Planning
- Initial Budget (License & Services) for Software, Hardware, Infrastructure
- Recurring Budget (License & Services) for Software, Hardware, Infrastructure & Support
- ERP Product & Vendor Selection
- ERP Product - Evaluation & Selection in terms of
- Functionality Fitment, Ease of Usage, Technology etc.,
- ERP Implementation Vendor - Evaluation & Selection in terms of
- Domain Knowledge, Product Implementation Expertise, Customer Reference, Project Resource Quality etc.,
- Contract Management for the ERP Project Implementation including
- Scope (Inclusion & Exclusion), Schedule, Deliverables, Commercials (Total Cost of Ownership) including Support etc.,
- Evaluated various ERP vendors among SAP, Oracle & Microsoft Dynamics and finally helped the customer select SAP for this ERP project
- Built a business case to freeze the key requirements & negotiate better with the ERP vendors
- Negotiate & get the best commercials for the ERP Project Total Cost of Ownership (Product license, implementation & Infrastructure)
- Ensure Customer understanding on the Total Cost of Ownership for the SAP Project
"We have got a better understanding on the Total Cost of Ownership for our SAP project Initiative through VELCOM"
- Partner, Retail Start up, Chennai, India
Key Benefits
VELCOM helped the customer to decide on the right product, vendor & the right price for the ERP Project Success.
